We're moving the dial
Our Vision
Triton products have been a familiar fixture within millions of bathrooms across the UK since 1975. Proud to be manufactured in Britain for over 48 years and a member of the Made in Britain scheme since 2014, we are known as the leading light in electric water heating innovation.
The tireless efforts of our fantastic team over so many years have culminated in a diverse range of sustainable and efficient water heating solutions to suit every customer and every budget. Now we want to go even further.
"Our Purpose is to Inspire everyone to shower sustainably, and we believe in taking a leadership role in the shower category and to drive wider behavioural change over time".
We want to be the most sustainable shower brand in the UK.
So, from how our service vehicles are powered to the packaging we use, the way we develop products, and manage returns and recycling, nothing will be off limits to scrutiny. At the same time, we are educating our customers on how they can use water and energy more efficiently by sharing research and insights with our partners – both existing and prospective.
When it comes to the environment, many MDs, like myself are often accused of just paying lip service and greenwashing. But our intentions are very different and represent a sincere and concerted effort for the benefit of the community, our customers and our employees.
It’s not all completely new to Triton either.
After all, heating water via electricity has long been the most convenient and efficient method for showering. And our electric showers have always been repairable rather than disposable, greatly reducing landfill.
We’ve been making products designed to last since we were founded over 48 years ago. With world-class quality levels and our renowned after-sales service providing repairs and support through our team of service engineers, we ensure our showers are the most sustainable possible.
That said, and despite all the good work done previously, we are still very much treating this like part of a bigger journey with a great deal of work to be done. In this section we set out how we will realistically achieve our sustainability ambitions and goals. From reducing our own carbon footprint, to inspiring others to shower more sustainably in the future.
Every drop makes a difference
Dave Tutton, Managing Director Triton
For a cleaner conscience.
Big ambitions
Our approach to sustainability
Minimal impact on the environment is something we hear a lot these days – but often with questionable credibility and results. However, this lies at the very heart of our strategic vision as we strive to meet our 2035 stated ambition.
Our long-term commitment is a “Net-Zero by 2035” target, with a near-term alignment target of 2028 (1.5oC SBTi aligned pathway).
The first steps have been to measure, in detail, the carbon impact and full cradle-to-grave emissions from our business activity and the use of our products. Supported by the Carbon Trust, to baseline the full value-chain carbon emissions, this work has formed the basis for our “Net-Zero by 2035” target.
In 2021, we were proud to achieve the Carbon Trust Standard. 2022 also saw us achieve Carbon Neutral certification, accredited with the Carbon Trust. In 2022/23 we are continuing our commitment and progress by achieving carbon neutral certification again, accredited by Planet Mark. This represents a huge undertaking for all concerned but is an important commitment to continually working to reduce our carbon footprint.
Achieving Carbon Neutral status was a proud moment – but how do you set about achieving this in the first place?
Well, in our case reducing our Scope 1, 2, and 3 UK emissions, then by participating in tree planting and renewable energy programs to offset our residual carbon.
To help achieve this, and to continue on our carbon reduction glide path, we have undertaken and will continue to develop:
>Procurement of 100% REGO-certified renewable electricity for the Triton site.
>Installation of a new HVAC system, reducing Scope 1 gas emissions.
>Accelerated EV (Electric Vehicles) rollout to the service fleet, reducing Scope 1 fuel emissions.
>Reduced airfreight for component supply to reduce Scope 3, Category 4 emissions.
>Continuation of a zero-to-landfill business (since 2015).
>Rollout of 100% recycled plastic bags in our consumer-facing products.
>Investment in climate projects – beyond value mitigation – covering all 17 UN SDGs (Sustainable Development Goals).
>Development of showering innovation to achieve higher standards of efficiency and water consumption, such as with our new ENVi® innovation.
>Introduction of circular principles – including re-use of returned products and materials, re-use of incoming supply chain packaging, and ‘design for recycling’ where products and systems are developed to assist with more sustainable material recycling.
We have supported some amazing projects in 2021 and 2022. For 2023, we have gone further in supporting the Rimba Raya Biodiversity Reserve Project in Indonesia and a Hydroelectric Project in Kinnaur District in Himachal Pradesh, by purchasing 430 tonnes worth of C02 offsets to cover our residual FY22-23 organisational footprint. The Rimba Raya Biodiversity Project is especially important to us as it addresses all 17 of the UN SDGs.
Sustainable actions inspired by the UN SDG's
We have had the desire to impact all UN Sustainable Development Goals (SDGs) in some way, but we recognise not all are under our direct influence.
There are 7 UN SDGs our activity is focusing on, that relate directly to our purpose of ‘inspiring everyone to shower more sustainably’, our core activity of product manufacture, or are central to our brand:
- >Good health and wellbeing:
- > Clean water and sanitation / Life below water:
- > Affordable and clean energy:
- >Responsible consumption and production:
- >Climate action:
We promote important products in showering that are essential to all our health and wellbeing; we have rigorous processes to eradicate anything harmful in our supply chain; we are developing sustainable manufacturing and sourcing policies; we provide an extensive programme of wellbeing and healthcare options for all employees.
Promoting the benefits of electric showers, and reduced-flow mixer showers, to promote more efficient use of clean water. We actively support the Marine Conservation Society & Canal & River Trust to promote a cleaner, better-protected, healthier ocean and waterways.
Electric showers are highly efficient – they are an A-rated appliance (c.96% efficient), pairing perfectly with ‘clean’ energy to significantly reduce carbon footprint; we have also invested in 100% REGO-certified renewable energy sources at our head office.
We are working hard to improve the circularity of our products; and have introduced sustainability measurements and reporting across the business. We take an approach of responsible waste management.
We have developed climate commitments and actions to deliver carbon reduction programmes.
Our key missions...
- > Carbon Net Zero by 2035, with near-term alignment by 2028.
- > Carbon Neutral status achieved in 2022 and 2022/23.
- > And we will be celebrating every achievement and milestone along the way
Leading by example
Empowering our people
We recognise that ambitions need to be embraced and actioned by all, across our business. Only through empowering our people can we deliver the actions required at the right pace.
This is why we have introduced an initiative called the “Sustainability 6”. This is a set of cross-functional projects involving representatives from all teams in our business. The teams are empowered to identify and put in place the actions that will directly impact our carbon footprint and glide path to Net Zero.
Fuel Free Fleet
At Triton, our objective is to have a fuel-free fleet by 2035. To achieve this, we will transition to an E.V. fleet. In doing so, we aim to reduce our fleet emissions by 95%. Within our Scope 1&2 emissions, diesel takes up a substantial portion of our organisational footprint.
Since 2021, we have been working hard to reduce our carbon footprint within our fleet. For FY 22-23 v FY 23-24 on average, we have reduced our fuel consumption (petrol and diesel) by 78%.
We understand that there is a need to move to E.V. hence why our Head Office is now equipped with 4 E.V. chargers and the uptake of this has been great.
E.V. charging data for FY 22-23 v FY23-24 has seen an average kWh increase of 355% (3.5x). Now you might be wondering, ‘but an increase is not a good thing, right?’. Well, the electricity we use for our E.V. chargers and our Head Office is 100% REGO certified renewable and has been since 2018!
Gas Free Site
Transitioning to a Gas Free Site is instrumental in achieving significant Scope 1 & 2 organisational footprint reductions. After our fleet's fuel usage, site gas is our 2nd highest footprint contribution. The challenges here are how we optimise heat loss within our Head Office, how we keep the building heated in the winter months, and the use of heated water in our facilities.
To achieve reductions, we have implemented an HVAC system at our Head Office. There are several advantages when implementing a HVAC system from heating, ventilation, and air conditioning.
FY21-22 v FY 22-23 has seen a significant reduction in gas consumption. For FY22-23 usage was a reduction of 25% on the previous year.
For FY22-23 v FY23-24 so far we have reduced our gas consumption by 11.3% and aim to further this trend with the HVAC implementation.