Dene Mini Concentric Exposed Mixer Shower

Very easy to find the part required from their website. Ordering was straightforward, as was payment and delivery options. Took a couple of days to receive, which was ok. Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

I have recently used this service twice. Great products, helpful website with videos. The knowledge shared helped save the cost of a new shower as the fix was cheap and easy to do, Delivery perfect. Thank you

Quality of service is only determined if something goes wrong. A part was missing and Triton organised the the part to be sent the next day without me having to chase them. Therefore service was excellent.

Temperature control works much better than the one it replaced [ same model]. this one came with a shower head which appears to reduce the flow rate and when it is switched off drains the head which will hopefully result in less black deposits on the head.

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

Triton dispatched the order very promptly on both occasions. The courier failed to deliver the first one, so Triton reimbursed me promptly so that I could reorder. The courier managed to deliver the second one after a delay of only a couple of days.

I ordered a couple of components for our shower and found the Triton website to be very straightforward and user friendly. Quickly identified the parts I needed and ordering couldn’t have been any easier. They arrived as stated within the timeframe and it was as easy as that.

I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive

Part required urgently, received replacement next day. Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.